Megabyte Concepts Managed Services acts as your internal IT department to provide routine computer system maintenance for your existing equipment and includes remote technical support using world-class software. With Managed Services from Megabyte Concepts, we can provide a single point of contact and accountability for all hardware, software and computer-related services. Every aspect of your company network is managed through our offices. If at any time you are not completely satisfied with Megabyte Concepts Managed Services, you can discontinue our services with no strings attached.
Data Backup and Disaster Recovery
When it comes to protecting valuable computer data, most of us know that we should be making regular backups because a system failure would cause unthinkable hardship. Even with this knowledge, many customers live through each day without a backup for accounting data, databases, digital photos, and other important files that are irreplaceable. Megabyte Concepts is focused on providing solutions that help small and medium size businesses protect their data without investing a lot of time and energy. For protection and complete recovery of data customers turn to Megabyte Concepts' experts.
Technology Consulting
Deciding on the right technology solution for your business can be overwhelming. Megabyte Concepts conducts a rapid, high-value assessment to identify opportunities for lowering expenses and improving computer systems and business processes. We identify small and medium size business technology solutions to solve problems and save money. Megabyte Concepts takes the confusion out of computer hardware, software, networks and training by providing complete customer solutions.
Troubles
hooting and Repair
Most business office users don't have time to hassle with bringing a computer to a retail repair shop. Why make customers go through the process of unplugging all the wires, packing the PC up in the car, dropping it off for several days, going back to pick up the PC and attempting to set it all back up again. Megabyte Concepts makes it easy by going directly to the customers' office or via secure remote access to handle their computer troubleshooting and repair needs. Megabyte Concepts makes it convenient for customers to get their problems solved quickly. In extreme circumstances, Megabyte Concepts will pick up the PC, repair it in-house and deliver it back to the customer ready to plug and play. Our repair services include the following:
Server or PC Check-Up Services: Clean debris and dust from case, fans, defragment hard disk drive. Diagnostic: Troubleshoot system to see if there are any unseen problems. Spyware/Virus Removal: Megabyte Concepts will remove harmful programs on your PC including but not limited to, Trojan horse programs, Viruses, Spyware, Adware, Hijacker, and other malware. PC Clean: Dust and clean fans and drives. Data Migration (Transfer): transfer data or files from one computer to another Operating System Installation: Update or installation of Windows operating systems. Card Installation: Installation of an internal expansion card to your PC or notebook.
Computer and Network Security
No matter how large or small your network is, network security should be your number one concern. All networks are vulnerable to hackers, blended attacks, and malicious programs without solid protection. Megabyte Concept's can determine which products work with your network and computer processes. Megabyte Concept's network security experts can review your network and set up multiple levels of security. Our certified technicians are well versed in security issues and solutions. They will insure that your software is fully updated with the latest security patches, install or test your firewall, and look for possible areas of backdoor access.
Office Relocation and Setup
When you move office computers to a new location, the challenge is getting everything installed and working properly. Managing the hardware installation process takes time and planning. We even help customers pack and ship computers and unpack them at the new office. Our technicians can work with you to coordinate a smooth, timely, and affordable on-site installation.